Shipping policy

SHIPPING POLICY — JACEYL LOS ANGELES

At JACEYL Los Angeles, each piece is made-to-order to ensure quality and exclusivity. Because of this, please allow additional time for production before shipment.

Processing Time
All orders are processed within 2–5 business days. During high-demand periods, processing times may be extended.

Shipping Time
Once shipped, orders typically arrive within:

• United States: 3–7 business days

• International: 7–15 business days

Shipping times are estimates and may vary depending on location and carrier conditions.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Delays
JACEYL Los Angeles is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances once the order has been dispatched.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
JACEYL Los Angeles is not responsible for lost or stolen packages once marked as delivered. If this occurs, please contact the shipping carrier directly.

Multiple Shipments
Some orders may ship separately depending on product availability and fulfillment location.

Contact
If you have any questions regarding your order, please contact us at:
JaceylContact@gmail.com

— JACEYL Los Angeles